Privacy Policy

ArrowGenz ("we," "our," or "us") is a mobile puzzle game available on the Google Play Store. This Privacy Policy describes how we handle data when you download and play the Game. If you disagree with any part of this policy, please discontinue use of the Game.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy or our data practices, please contact us using the details at the end of this document.

Collected Automatically

• 📱Device Information — Device type, model, OS version, unique device identifiers, mobile network info, and hardware config.
• 🎮Usage Data — Levels played, completed, hints used, hearts consumed, time per level, and session duration.
• 💾Game Progress Data — Current level, star ratings, scores, and completion status stored locally on your device.
• 🐛Crash & Diagnostic Data — Error logs, crash reports, and performance data used to identify bugs and improve stability.
• 📢Advertising Data — Ad impressions, clicks, and rewarded ad completions collected by third-party advertising partners.

Information You Provide Voluntarily

ArrowGenz does not require account creation or any personal information such as your name, email, or phone number to play. All core gameplay is available without registration.

Information We Do NOT Collect

• 🚫Your real name, email address, or phone number (unless you contact us directly)
• 🚫Payment or financial information of any kind
• 🚫Precise GPS location or real-time location data
• 🚫Photos, contacts, or any content from your device
• 🚫Biometric data of any kind

• ⚙️To operate the Game — Ensuring levels load correctly, progress is saved, and gameplay runs smoothly.
• 🔧To improve the Game — Analyzing gameplay data and crash reports to fix bugs and design better levels.
• 📢To serve advertisements — Displaying banner ads and rewarded video ads through Google AdMob.
• 🎨To personalize your experience — Remembering your settings, theme, sound, and haptic preferences.
• 📊To monitor usage trends — Understanding how players interact with levels and features to guide future updates.
• ⚖️To comply with legal obligations — Responding to lawful requests from authorities where required by applicable law.

ArrowGenz integrates the following third-party services that may collect information independently under their own privacy policies. We do not sell your data to any third party.

Local Storage

All game progress, level completion data, settings, and hint counts are stored locally on your device using device storage (shared preferences or a local database). This data does not leave your device unless transmitted by third-party SDKs as described above.

Security Measures

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of electronic storage or internet transmission is 100% secure.

Data Retention

We retain automatically collected data only for as long as necessary to fulfill the purposes outlined in this policy.

ArrowGenz is designed to be suitable for players of all ages, including children. We comply with applicable laws including COPPA and Google Play's Families Policy.

• 🛡️We do not knowingly collect personal information from children under the age of 13.
• 🛡️We do not serve behaviorally targeted advertisements to children under 13.
• 🛡️Ads shown to younger audiences are reviewed to be age-appropriate and non-personalized.
• 🛡️If you are a parent or guardian and believe your child has provided personal information without consent, contact us immediately and we will promptly delete such information.

Depending on your location and applicable laws, you may have the following rights regarding your data:

ArrowGenz is a free-to-play game supported by advertisements. The Game displays:

• 📋Banner Ads — Displayed at the bottom of certain screens during gameplay.
• 🎬Rewarded Video Ads — Optional ads you can choose to watch in exchange for extra hearts or bonus hints.

ArrowGenz is fully playable offline. However, the Game may request internet permission for the following limited purposes:

• 📡Loading and displaying advertisements via AdMob
• 📡Sending crash reports and analytics via Firebase
• 📡Checking for app updates via Google Play

No gameplay data or personal information is transmitted over the internet for core game functionality.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. If changes are significant, we may notify you through an in-app notice or update prompt.

We encourage you to review this Privacy Policy periodically to stay informed. Your continued use of the Game after any changes constitutes your acceptance of the updated policy.

This Privacy Policy is governed by and construed in accordance with applicable laws.

• 🇪🇺EU Users — Your data rights are further protected under the General Data Protection Regulation (GDPR).
• 🇺🇸California Users — Additional rights may apply under the California Consumer Privacy Act (CCPA).
• 🌍All Users — We comply with applicable local privacy laws in your region.